Bringing Expertise Together to Turn
Our Businesses’ Strengths into New Value.
Drawing on its expertise in electronic measurement and analysis, the T&M Group supports customers’ research and development and manufacturing activities. We combine the technology and market insights of our operating companies with foundations in management, people, and digital capabilities to develop value that benefits customers and society.
Our Business Areas
Providing Electronic Measurement & Analytical Instruments
Bringing Instruments Suited to Their Applications to Research, Development, and Manufacturing.
- Our Role
- We connect product features with customers’ intended applications to support instrument selection and implementation.
- Value for Customers
- Customers gain options suited to their measurement needs, helping them move forward with development and evaluation.
Measurement is an essential foundation for exploring the potential of technology and supporting quality. Through the provision of electronic measurement and analytical instruments and related services, we support the measurement and evaluation our customers need.
We propose products suited to customers’ applications and challenges through the sale of electronic measurement and analytical instruments. We connect research and development, manufacturing, quality evaluation, and maintenance activities with products and technologies to support the measurement environments they require.
- Value for Society
- We contribute to the development of technology and industry by supporting research and development and product quality verification.
- Main Operating Company
- T&M Corporation
Technical Support & Related Services for Measurement and Analysis
Addressing Operational Challenges Through Knowledge and Support That Help Customers Use Their Instruments.
We support the use of electronic measurement and analytical instruments through information, consultation, and related services. By understanding customers’ operating conditions and challenges and coordinating with manufacturers where needed, we help connect them with appropriate support.
- Our Role
- We use our product and technical knowledge to clarify challenges associated with instrument selection and use.
- Value for Customers
- Customers can access the information and contacts they need, making it easier to continue using their instruments.
- Value for Society
- We aim to improve the reliability of manufacturing by supporting measurement and evaluation activities.
- Main Operating Company
- T&M Corporation
We apply customer feedback and technical insights gained through these businesses to future proposals and new business opportunities.
Our Collective Strengths & Shared Capabilities
To enable our operating companies to apply their expertise and continue addressing customers’ challenges, T&M TECH values the connections between management, technology, markets, people, and digital capabilities. We develop foundations that support business growth across the Group.
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Management
Supporting New Initiatives with a Medium- and Long-Term Perspective.
We consider the Group’s direction and how to use its resources in light of changes in markets and technology. By considering investments for growth and maintaining governance that supports sound decisions, we aim to create an environment in which each company can sustain its business activities.
Medium- and Long-Term Strategy / Investment / Governance
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Technical Expertise
Turning Operational Insights into Proposals and Technical Support.
We value the specialist knowledge accumulated by our operating companies and the insights gained through day-to-day consultations. We deepen our understanding of products and technologies and strengthen our ability to understand customers’ applications and challenges and connect them with the support they need.
Specialist Knowledge / Technical Support Capabilities / Accumulated Insights
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Market Networks
Connecting the Japanese Market with Technology from Japan and Overseas.
We draw on our understanding of the Japanese market and our relationships with customers, distributors, manufacturers, and partners. By connecting market needs with the potential of technology, we aim to develop appropriate proposals and new opportunities through our operating companies.
Knowledge of the Japanese Market / Customer Relationships / Sales & Partner Networks
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People & Digital Transformation
Building Foundations That Help People Grow and Apply Their Knowledge.
We support the development of specialist talent and relationships that enable people to apply their knowledge across organizations. We consider ways to use data and digital technologies that fit each company’s operations and develop an environment in which people can focus on decisions and proposals.
Specialist Talent / Collaboration Across Organizations / Use of Data & Digital Technologies
How We Create Value
People, technology, customer relationships, networks, and data. We support the resources accumulated through our businesses with shared capabilities and connect them with activities that draw on each company’s expertise and collaboration. Through these efforts, we create value that benefits customers, society, employees, and the Group’s future.
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Resources
- People
- Technology
- Customers
- Networks
- Data
People’s experience, understanding of technology, trusted customer relationships, networks in Japan and overseas, and data gained through our businesses form the starting point for value creation.
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Shared Capabilities
- Strategy
- Investment
- Governance
- People
- Digital Transformation
We combine perspectives on strategy and investment with governance, people development, and digital transformation to enable our resources to be applied to our businesses.
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Business Activities
Each Operating Company’s Specialist Activities & Collaboration Across Companies
- Instrument Proposals & Supply
- Technical Support & Related Services
Each operating company works with customers in its specialist field and delivers products and services in collaboration with the expertise and partners it needs.
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Value Created
- Customer Value
- Social Value
- Employee Development
- Corporate Value
We connect solutions to customers’ challenges and contributions to society with employee development and the continued development of our businesses.
We apply what we learn through day-to-day operations to talent development, future proposals, and business improvements. As we continue activities that create value, we also strengthen the Group’s foundations.
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Customer Value
Supporting the measurement and evaluation customers need and helping address challenges in research, development, and operations.
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Social Value
Supporting technological development and the quality of products and services.
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Employee Development
Deepening specialist knowledge and experience and applying them to future proposals and new challenges.
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Corporate Value
Strengthening trust and business continuity to support future growth.
Our Future Approach to Digital Transformation & AI
We view digital transformation and AI as shared capabilities that support the Group’s growth, rather than as ends in themselves. We will review each company’s operations and customer interactions and consider their gradual use, starting with ways to support people’s expertise and judgment.
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Organizing Data to Connect Our Operations
We start by making the information we need easier to find and use. We consider coordination between operations by organizing data formats, management methods, and responsibilities for updates, while clarifying the purpose and scope of information sharing.
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Supporting Customer Interactions & Internal Operations
We aim to use insights gained from product information and customer inquiries to provide clearer information and proposals. Internally, we consider digital applications for information searches, document preparation, and routine tasks to give employees more time to apply their expertise.
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Protecting Information with Human Review
We aim to establish operations that clearly define the information handled and the scope of its use, taking account of security, access controls, and personal data protection. When using AI, our policy is to consider how input information and outputs are handled and to make review by the responsible personnel the basis for external communications and business decisions.
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Starting Small, Evaluating Results & Developing Our Approach
We will begin with trials that address operational challenges and consider the scope of use by evaluating ease of use, information quality, and operational benefits. Alongside employee learning and the development of operating rules, we aim to establish systems that can be used on an ongoing basis.
